❓ Frequently Asked Questions
Answers to all your questions about f877
From VIP rewards to deposits and withdrawals — whatever you want to know about f877, you will find all the answers here in plain English.
24/7 live chat and email support
Available in Bengali and English
Every day, thousands of players come to f877 with questions — how VIP points work, how to deposit with bKash, what happens to a bet if a match is rained off — and this FAQ page was created to address all of them. More than 20 questions are compiled across four categories so you can find accurate information quickly. Read on, stay informed, and play at f877 with greater confidence.
VIP Program
When you join f877's VIP program, you get weekly cashback, priority support, and exclusive promo offers. The higher your tier, the higher your cashback rate. Higher tiers also come with fast-track withdrawal processing. Overall, it is the best long-term rewards system for a regular player.
f877 has five VIP tiers in total. The Bronze tier offers up to 0.2% weekly cashback, Silver 0.5%, Gold 0.7%, Platinum 1.0%, and the highest tier, Diamond, offers 1.2% weekly cashback. Moving up each tier opens the door to even bigger rewards.
Each week, cashback is calculated at the set rate on your net losses and credited directly to your f877 account. You can start playing with the credited cashback right away. The rate is determined by your VIP tier for that specific week — the higher the tier, the greater the amount.
You can move up to higher VIP tiers automatically by playing regularly at f877. The more active you are and the more you wager, the faster your promotion. There is no separate application needed — the system automatically monitors your activity and upgrades your tier.
Diamond is f877's highest VIP tier. In addition to the maximum 1.2% weekly cashback, this tier comes with a dedicated account manager, faster withdrawals, and exclusive promo benefits. It is designed for players who stay active at f877 regularly and over the long term.
BPL & International Matches
At f877, you can bet on BPL, T20 World Cup, and ICC tournaments across markets including Match Winner, Top Batter, Top Bowler, Total Runs, Innings Runs, Over/Under, and many more. For example, in a Bangladesh vs India match you can place bets on the Match Winner or Top Scorer market.
Yes, accumulator bets are supported at f877. Combining multiple matches or markets into a single bet multiplies each selection's odds, so the payout can be much larger. Keep in mind that if any one selection loses, the entire accumulator bet is lost. So choose your selections carefully.
If a match is abandoned or declared no-result, f877 generally voids all bets on that match and returns the stake. For accumulator bets, the cancelled selection is removed and the bet is recalculated using the remaining selections. Check the terms and conditions for specific rules.
f877 offers live in-play betting — odds update in real time while a match is in progress, and you can place a bet at any moment. For example, you can place live bets on markets such as the highest runs in the next over or which bowler will take the next wicket.
f877 begins settling results as soon as a match ends. Winnings are typically added to your balance within a short time after the match concludes. From there, you can request a withdrawal immediately if you wish.
Deposits
You can deposit at f877 via bKash, Nagad, Rocket, and bank transfer. For bank transfers, major Bangladeshi banks such as Dutch-Bangla Bank, BRAC Bank, or Sonali Bank can be used. Mobile banking methods are the fastest and most convenient.
At f877, the minimum deposit is ৳200 across all methods. Whether you use bKash, Nagad, Rocket, or bank transfer, this minimum limit is the same. So if you want to start out new or just try things out, you can begin with as little as ৳200.
Occasionally a deposit may take a little time due to network delays. Once payment is confirmed, the balance usually updates within a few minutes. If the issue persists, contact f877's 24/7 live chat or email [email protected] with your transaction reference number.
f877 does not charge any deposit fees of its own. However, your mobile banking provider (such as bKash or Nagad) may apply their own transaction fees. It is worth checking the terms of your payment service for those fees. Bank transfers may also be subject to the bank's own charges.
Yes! f877 offers a 150% welcome bonus on your first deposit, up to ৳10,000. For example, if you deposit ৳1,000, you will receive a ৳1,500 bonus, bringing your total balance to ৳2,500. To unlock the bonus, you only need to wager 10 times the bonus amount.
Withdrawals
At f877, the minimum withdrawal request is ৳500. Log in to your account, go to the withdrawal section, choose your preferred method (bKash, Nagad, Rocket, or bank transfer), enter the amount, and submit your request. The process is straightforward as long as all details are correct.
Withdrawal processing at f877 is generally completed within 15 minutes to 2 hours. bKash and Nagad tend to arrive the fastest. Bank transfers may take a little longer but still fall within this range. If all documents are in order, there is usually no delay.
Yes, f877's withdrawal service runs seven days a week, twenty-four hours a day. Whether it is night or a weekend in Bangladesh Standard Time (BST, UTC+6), you can submit a withdrawal request and it will be processed within the same 15-minute to 2-hour window.
For security and fraud prevention, f877 only sends withdrawals to mobile banking or bank accounts registered in the name of the account holder. Withdrawals to third-party wallets are not permitted. It is therefore important to provide accurate information when registering.
To withdraw bonus winnings, the wagering requirement must be met. For f877's welcome bonus, you only need to wager 10 times the bonus amount. For example, if you receive a ৳1,500 bonus, wagering a total of ৳15,000 will make your bonus winnings withdrawable.
If a request has been pending for more than 2 hours, contact f877's support team. You can get immediate help via live chat, or email [email protected] with your request ID and a screenshot of your balance. Once verification is complete, processing will move forward quickly.
Still have questions? We are ready to help
f877's support team is with you 24 hours a day, seven days a week — in Bengali and English. Reach us through any of the channels below.
Email us at: [email protected]
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