f877 Terms and Conditions

Introduction & Definitions

Welcome to f877. These Terms and Conditions ("Terms") govern the use of the f877 platform and all associated services ("Platform"). Please read this document carefully, as it defines your legal rights and obligations.

The key terms used in these Terms are defined as follows:

• "Platform" — The f877 website, mobile version, and all related digital services.
• "User" or "You" — Any person who has registered on or is using the f877 platform.
• "Account" — A user's personal gaming account on the platform.
• "Bonus Funds" — Money awarded as a bonus that cannot be withdrawn before meeting specific wagering requirements.
• "Real Money" — Actual funds deposited by the user.
• "Wagering" — The rules governing the amount that must be wagered before a bonus can be withdrawn.

By accessing, registering on, or using any service of the f877 platform, you confirm that you have read, understood, and agreed to comply with these Terms in full.

Eligibility & Account

2.1 Age Requirement

You must be at least 21 years old to open an account on f877. The platform may request an ID, birth certificate, or other documents at any time to verify your age.

2.2 One Account Per Person

Each person may open only one account on f877. Operating multiple accounts under the same name or from the same device will be treated as bonus abuse, and all associated accounts may be suspended or closed.

2.3 Accuracy of Registration Information

All information provided during registration — name, mobile number, date of birth — must be truthful and complete. Providing false information may result in account cancellation and forfeiture of any deposited funds and winnings.

2.4 Account Security

Keep your login credentials — username and password — completely confidential. The user is fully responsible for the security of their account. If you suspect unauthorized access, notify the f877 support team immediately.

Deposits & Withdrawals

3.1 Accepted Payment Methods

The following payment methods are currently supported on the f877 platform:

• bKash
• Nagad
• Rocket
• Bank Transfer (major Bangladeshi banks including Sonali Bank, Dutch-Bangla Bank, BRAC Bank)

3.2 Minimum Amounts

No deposit or withdrawal requests below these limits will be processed.

3.3 Withdrawal Timeframe

Approved withdrawals are generally completed within 15 minutes to 2 hours. However, if identity verification is incomplete or an additional security review is required, it may take longer.

3.4 Withdrawal Conditions

The following conditions apply when requesting a withdrawal:

• Withdrawals must be made via the same method used for deposit, unless otherwise approved.
• If active bonus funds are present, withdrawals may be partially restricted until wagering is complete.
• f877 reserves the right to verify identity for any unusual withdrawal request.

Bonuses & Promotions

4.1 Welcome Bonus

New users will receive a 150% bonus on their first deposit, up to a maximum of ৳10,000. For example:

4.2 Wagering Requirements

Bonus funds must meet a 10x wagering requirement before they can be withdrawn. Wagering is calculated on the bonus amount only, not on the deposit and bonus combined.

4.3 General Bonus Terms

• Bonus offers apply once per user only — not multiple times under the same name, address, or payment method.
• Using multiple accounts to claim bonuses is prohibited.
• f877 reserves the right to modify, suspend, or cancel any promotional offer at any time.
• Bonus balances cannot be transferred to another user.
• Each promotion may have a specific validity period; expired bonuses will be automatically cancelled.

Gaming Rules

5.1 Fair Play

f877 is committed to ensuring a fair gaming environment. All games on the platform run on software from certified technology providers, and outcomes are verifiable and unbiased.

5.2 Technical Issues

If a game result is affected by server downtime, internet disconnection, or software error, f877 reserves the right to void that round and refund the bet. There is no obligation to pay out winnings claimed due to technical reasons.

5.3 Precedence of Game Rules

Each game has its own rules displayed in the game interface. Those rules supplement these general Terms; where there is a conflict, the game-specific rules will apply.

5.4 Sports Betting

Please read the detailed rules of the relevant section before participating in sports betting markets. If an event is cancelled, postponed, or its rules change, f877 will settle bets in accordance with the applicable policy.

VIP Program

The f877 VIP program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Weekly cashback benefits apply at each tier:

• Bronze: Up to 0.2% weekly cashback
• Silver: Up to 0.5% weekly cashback
• Gold: Up to 0.7% weekly cashback
• Platinum: Up to 1.0% weekly cashback
• Diamond: Up to 1.2% weekly cashback

VIP tier upgrades depend on a user's consistent activity and participation on the platform. Detailed terms related to cashback and other VIP benefits will be communicated separately. f877 reserves the right to modify the VIP program structure at any time.

Prohibited Conduct

The following activities are strictly prohibited on the f877 platform, and engaging in any of them may result in account cancellation and forfeiture of funds:

• Operating multiple accounts or using multiple identities to abuse bonuses.
• Using automated bots, scripts, or software to conduct games or betting.
• Attempting to launder money or clean funds from illegal sources through the platform.
• Attempting to hack, crack, or gain unauthorized access to the platform's software or systems.
• Harassing, threatening, or deceiving other users.
• Using false identities or stolen payment information.
• Intentionally exploiting technical errors or bugs in the platform to gain unfair advantages.

Responsible Gaming

f877 believes that gaming should be an entertainment activity, not a source of income. We encourage users to play consciously and within their limits.

• Bet within your means — never play with borrowed money or funds essential for daily living.
• Set your own gaming limits — f877 offers deposit limits, session limits, and self-exclusion features.
• If signs of problematic gaming appear, seek help immediately.

Visit our Responsible Gaming page for more details.

Privacy & Security

f877 gives the highest priority to protecting users' personal information. The platform uses SSL encryption technology, which keeps all data transfers secure.

To learn in detail how your personal information is collected, stored, and used, please read our Privacy Policy. The Privacy Policy is an integral part of these Terms.

When you use the f877 platform, you acknowledge that:

• Your information may be used for service improvement and identity verification.
• Information verification processes are conducted in accordance with Anti-Money Laundering (AML) regulations.
• You have the right to opt out of marketing communications at any time.

Account Closure

10.1 At the User's Request

You may request to close your account at any time by contacting the f877 support team. Any eligible balance can be withdrawn before the account is closed, however any unfulfilled bonus conditions will result in that bonus being cancelled.

10.2 At f877's Discretion

f877 may temporarily or permanently close an account without notice in the following circumstances:

• Serious breach of the Terms.
• Suspicion of fraud, forgery, or money laundering.
• Registration using false information.
• Failure to cooperate with identity verification.
• Operating multiple accounts.

Limitation of Liability

f877 shall not be liable for the following matters to the maximum extent permitted by applicable law:

• Losses caused by the user's internet connection or device issues.
• Uncontrollable circumstances (force majeure) — natural disasters, cyberattacks, government orders, etc.
• Delays or errors by third-party payment providers.
• Losses arising from the user's own negligence or unlawful activities.

f877 always strives to provide services honestly and transparently. If any dispute arises, please first contact the support team to seek a resolution.

Changes to Terms

f877 reserves the right to change, amend, or update these terms and conditions at any time. Users will be notified of significant changes by all practicable means.

Continued use of the platform after any changes will be considered acceptance of the updated terms and conditions. Visit this page regularly to stay informed about the latest terms.

Contact & Support

If you have any questions or disputes regarding these terms and conditions, please contact the f877 support team. We provide support in Bengali and English 24 hours a day, 7 days a week.

• Live Chat: Direct 24/7 support through the platform.
• Email: [email protected]

We are committed to resolving disputes quickly and fairly. Contact us through the support channel first — most issues can be resolved this way.